Our promises to you:

• Comprehensive examination including X-rays (if indicated) and assessment of gum condition.
• Discussion of treatment options available to you.
• A written estimate of costs having agreed the treatment plan.
• Treatment utilising the best quality materials available within your personal scheme.
• Treatment sympathetically given, with complete pain control.
• Sufficient appointment time allocated to avoid patient delay wherever possible.

As a patient, you will be expected to:

• Arrive on time for your appointment to avoid delay to others.
• Full payment for treatment given at the end of each appointment (Private / Denplan patients).
• Payment in advance (NHS patients).
• Give 24 hours notice for cancellation of any appointments, to avoid the need for additional charges.
• Provide feedback on all aspects of our Practice, particularly if you feel we have not achieved the standard of care we have set.